FAQ

Question 1

How does PineGen AI turn a trading idea into Pine Script code?

Accepted Answer

You start by describing your trading idea in plain English. PineGen AI then helps turn that idea into structured Pine Script v6 strategy code for TradingView. After generation, you can review the output, check the visual preview, look at the backtesting summary, and refine the strategy further before copying it into TradingView.

Question 2

Can I improve an existing Pine Script instead of starting from scratch?

Accepted Answer

Yes. PineGen AI can help with existing Pine Script code as well as new strategy ideas. You can paste your script, explain what is wrong or what you want to change, and use PineGen AI for debugging, fixing errors, improving logic, or converting older Pine Script into Pine Script v6.

Question 3

Do I need coding experience to use PineGen AI?

Accepted Answer

No. PineGen AI is built for traders, beginners, and non-coders who want to create TradingView strategies without writing every line manually. You can describe your strategy rules in simple language, and PineGen AI helps generate TradingView-ready Pine Script from your prompt.

Question 4

What types of TradingView strategies can I create?

Accepted Answer

You can create Pine Script strategy code for common trading ideas such as RSI, EMA, MACD crossovers, trend-following systems, breakout logic, alert conditions, custom entries, exits, filters, and risk rules. PineGen AI works as a Pine Script strategy generator for users who want to turn trading ideas into structured code.

Question 5

Is the generated Pine Script compatible with TradingView?

Accepted Answer

Yes. PineGen AI generates TradingView-compatible Pine Script code. It is designed to produce Pine Script v6 strategy code that can be copied into TradingView’s Pine Editor, reviewed, tested, and refined based on your trading logic.

Question 6

Can I copy or share the Pine Script I generate?

Accepted Answer

Yes. You can copy your generated Pine Script and use it in TradingView. You may also share the script with others if you want feedback, collaboration, or help reviewing the strategy logic.

Question 7

Can I generate Pine Script for free?

Accepted Answer

Yes. PineGen AI offers a Basic plan with a limited number of credits, so you can try AI Pine Script generation before upgrading. Paid plans are available for users who need more credits, more chat threads, code explanation, debugging, and higher usage limits.

Question 8

How is PineGen AI different from using a general AI chatbot?

Accepted Answer

PineGen AI is built specifically for TradingView Pine Script strategies. Unlike a general chatbot, PineGen AI focuses on Pine Script generation, compiler-validated output, strategy refinement, live preview, backtesting support, code explanation, and debugging. This makes it more suitable for users who want a focused AI Pine Script tool.

Question 9

Is PineGen AI beginner-friendly?

Accepted Answer

Yes. PineGen AI is beginner-friendly and useful for people learning Pine Script for the first time. You can describe your strategy in plain English, use Prompt Builder to structure your request, and review explanations to understand how the generated Pine Script works.

Question 10

Which Pine Script version does PineGen AI support?

Accepted Answer

PineGen AI supports Pine Script v6 for strategy code generation. This helps users create TradingView-ready Pine Script using the latest supported language version available in the platform.

Question 11

Who is PineGen AI designed for?

Accepted Answer

PineGen AI is designed for traders, beginners, non-coders, developers, and advanced users who want to create, refine, test, and understand Pine Script strategies faster. It is useful whether you are building your first TradingView strategy or improving a more complex script.

Question 12

Can PineGen AI fix broken Pine Script code?

Accepted Answer

Yes. PineGen AI includes Pine Script debugging AI support for broken, incomplete, or confusing scripts. You can paste your code, describe the issue, and ask PineGen AI to help fix syntax errors, improve structure, or make the logic easier to understand.

Question 13

Can I backtest strategies created with PineGen AI?

Accepted Answer

Yes. PineGen AI helps you generate Pine Script strategies that can be tested in TradingView. It also includes backtesting support, so you can review performance more easily before refining your strategy further.

Question 14

Can PineGen AI explain the code it creates?

Accepted Answer

Yes. PineGen AI includes Pine Script code explanation features that help you understand what the script does, how the logic works, and where possible issues may exist. This is useful for beginners and for experienced users who want to review strategy logic more clearly.

Question 15

Can I continue working on the same strategy later?

Accepted Answer

Yes. PineGen AI includes Chat Continuation, so you can keep improving the same strategy without repeating your earlier prompts. The previous context stays in the same chat, making it easier to adjust entries, exits, filters, risk settings, or strategy logic later.

Question 16

Can I manage multiple Pine Script strategy projects?

Accepted Answer

Yes. PineGen AI uses separate chat threads for different strategy ideas. Each thread can work like a separate project, helping you manage multiple TradingView strategies, compare ideas, revisit earlier work, and avoid mixing different scripts together.

Question 17

What is Prompt Builder used for?

Accepted Answer

Prompt Builder helps you create clearer prompts for Pine Script strategy generation. It guides you to describe entries, exits, indicators, filters, alerts, and risk rules more specifically. This is useful when you know your trading idea but are not sure how to explain it properly.

Question 18

Does PineGen AI include a live preview chart?

Accepted Answer

Yes. PineGen AI includes a TradingView live preview chart that helps you visually review the generated strategy output. You can check plots, entries, exits, and general strategy behavior before copying the Pine Script into TradingView.

Question 19

How can I refine a generated Pine Script strategy?

Accepted Answer

After PineGen AI gives you the first result, you can use follow-up prompts to refine the strategy instead of starting over. You can ask for changes to entries, exits, filters, alerts, risk settings, or logic structure, then review the updated Pine Script with preview and backtesting support.

Question 20

Does the free plan include every PineGen AI feature?

Accepted Answer

The free Basic plan includes limited Pine Script AI generations and core features so you can try PineGen AI before choosing a paid plan. It is useful for testing simple strategy ideas, learning how AI Pine Script generation works, and seeing whether the platform fits your needs. Advanced features, higher credit limits, more chat threads, priority support, faster access, and larger-scale Pine Script strategy generation are available on paid plans.

Question 21

Is there a trial for PineGen AI paid plans?

Accepted Answer

PineGen AI does not currently offer a traditional paid-plan trial. However, the free Basic plan gives you limited access to Pine Script code generation through AI, so you can test the product before upgrading. This lets you try creating TradingView-ready Pine Script strategies, explore Prompt Builder, and understand the platform before moving to Pro, Business, or Enterprise.

Question 22

How much does PineGen AI cost?

Accepted Answer

PineGen AI pricing depends on the plan you choose. Paid plans start from USD SGD49.83/month and increase based on usage limits, included features, and billing options. The free Basic plan is suitable for getting started, while paid plans are better for users who need more credits, more chat threads, Pine Script code explanation, debugging support, and regular strategy generation.

Question 23

Can I change my PineGen AI plan later?

Accepted Answer

Yes. You can upgrade or downgrade your PineGen AI plan from your subscription settings. This gives you flexibility to start with a smaller plan and move to a higher plan when you need more credits, more chat threads, or additional features for Pine Script strategy creation and testing.

Question 24

What happens after I cancel my subscription?

Accepted Answer

If you cancel your subscription, your paid plan stays active until the end of your current billing period. After that, your account returns to the free plan with its standard limits. This means you may have fewer credits, fewer chat threads, and limited access compared to paid plans.

Question 25

What should I do if my payment fails or my card is declined?

Accepted Answer

Payment failures can happen for several reasons, including bank security checks, card restrictions, failed verification, browser issues, blocked checkout scripts, VPN-related location changes, or online payment limits. Try these steps first: 1. Check whether your bank requires extra verification, such as 3D Secure, OTP, or app approval. 2. Try again in an Incognito or Private browser window. 3. Use a different browser if the checkout page does not load correctly. 4. Temporarily disable ad blockers or privacy extensions. 5. Turn off your VPN and retry the payment. 6. Confirm that your card supports online and international payments. 7. Try another accepted payment method. 8. If the issue continues, contact your bank and ask why the transaction was declined or blocked. You can also contact PineGen AI support if you need help arranging another available payment option.

Question 26

Are there setup fees or hidden charges?

Accepted Answer

No. PineGen AI does not charge setup fees, and plan pricing is shown clearly before you subscribe. You only pay for the plan you choose, plus any optional extra credits if your plan supports additional credit purchases.

Question 27

Which payment methods does PineGen AI accept?

Accepted Answer

PineGen AI supports several payment options, including major debit and credit cards, digital wallets, bank transfer, and crypto where available. Supported options may include Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Cash App Pay, Link, UnionPay, and Bitcoin. The exact options shown may depend on your checkout location, payment provider, and selected plan.

Question 28

How do credits work in PineGen AI?

Accepted Answer

Credits are monthly usage units used for PineGen AI actions such as generating Pine Script code, refining strategies, explaining code, debugging scripts, or improving TradingView strategy logic. PineGen AI currently includes 5 credits on Basic, 50 credits on Pro, and 200 credits on Business. Pro and Business users can also buy extra credits when they need more usage before the next monthly reset.

Question 29

Are there usage limits on each plan?

Accepted Answer

Yes. Each plan has usage limits based on monthly credits, available chat threads, support level, and included features. For example, Basic includes 1 chat thread, Pro includes 5 chat threads, and Business includes 20 chat threads. Higher plans are better for users who create Pine Script with AI more often, compare multiple TradingView strategy ideas, or need more space to manage different strategy projects.

Question 30

What happens when I use all my credits?

Accepted Answer

Once you use all included credits, you will need more credits to continue using credit-based AI features normally. You can wait for your credits to reset in the next billing cycle, upgrade to a higher plan, or buy extra credits if you are on a plan that supports extra credit purchases. This helps active users continue Pine Script AI generation, debugging, code explanation, and backtesting-related work without waiting.

Question 31

Can I upgrade to a higher plan later?

Accepted Answer

Yes. PineGen AI offers Basic, Pro, Business, and Enterprise plans, so you can move to a higher plan when your usage grows. Upgrading is useful when you need more credits, more chat threads, stronger support, or advanced features for generating, refining, and testing TradingView-ready Pine Script strategies.

Question 32

Where can I see my current plan and billing details?

Accepted Answer

After logging in to the PineGen AI app, click the profile icon in the bottom-left corner and open Settings. Then select Subscription to view your current plan and billing-related details. You can use this area to check your active plan, subscription information, and available billing options.

Question 33

What happens if I delete my PineGen AI account?

Accepted Answer

If you delete your PineGen AI account, the account will be removed permanently and cannot be recovered. Before deleting your account, make sure you have saved any important scripts, strategy notes, or information you may need later.

Question 34

Are my Pine Script prompts and generated code private?

Accepted Answer

Yes. Your Pine Script strategy prompts and generated Pine Script code are treated as private. PineGen AI does not publicly share your prompts, strategy ideas, or generated code with third parties. Your inputs and outputs are used to help generate, refine, explain, and improve your Pine Script AI results inside the platform.

Question 35

What happens when I delete my chat history or projects?

Accepted Answer

When you delete your PineGen AI chat history, threads, or projects, they are permanently removed and cannot be recovered. Before deleting anything, make sure you have copied or saved any Pine Script code, strategy notes, or important project details you may need later.

Question 36

How does PineGen AI protect my script history and account data?

Accepted Answer

PineGen AI uses standard security practices to help protect user data, account information, prompts, generated Pine Script code, and script history. This helps users work with Pine Script AI features more confidently while creating, refining, debugging, or testing TradingView strategy ideas.

Question 37

Does PineGen AI store my TradingView login details?

Accepted Answer

No. PineGen AI does not ask for or store your TradingView login credentials. PineGen AI helps generate TradingView-ready Pine Script through AI, but you manage, publish, and test scripts inside TradingView using your own TradingView account.

Question 38

What personal information does PineGen AI collect?

Accepted Answer

PineGen AI may collect basic account information such as your email address, platform usage details such as feature activity and credit usage, and support-related information such as messages you send through support chat or contact forms. This information helps operate the platform, manage your account, and support your Pine Script AI usage.

Question 39

What happens to my data if I cancel my subscription?

Accepted Answer

If you cancel your subscription, your paid plan may remain active until the end of the billing period and then return to the free tier if available. Your Pine Script AI project history and generated code may remain in your account unless you delete them manually.

Question 40

Can I permanently delete my PineGen AI account?

Accepted Answer

Yes. You can delete your PineGen AI account anytime. Once your account is deleted, it cannot be recovered, so make sure you save any important Pine Script strategies, generated code, or project details before deleting it.

Question 41

How secure are PineGen AI payments?

Accepted Answer

Payments for PineGen AI plans are securely processed by Stripe. PineGen AI does not store your full card details. Your payment information is handled directly by Stripe using secure payment processing, encryption, and industry-standard payment security practices.

Question 42

Does PineGen AI share my prompts or generated code with third parties?

Accepted Answer

No. Your Pine Script prompts, strategy ideas, and generated code are treated as private and are not shared with third parties for public use. Your information is used to support your experience with PineGen AI’s core features, such as Pine Script generation, debugging, code explanation, and strategy refinement.

FAQ

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