Get in touch for Pine Script support, plan questions, or to see how PineGen AI fits your TradingView workflow.
Tell us a bit about what you need and our team will get back to you.
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09:00 AM – 05:00 PM (GMT +5:30)
Monday – Friday
Have any Query
You can contact PineGen AI for support across a wide range of topics.
If you are not sure which option is best, this quick guide can help. Use the contact form if you want to send a new support request, ask a general question, or share feedback through the website. Use email if you prefer direct communication from your inbox or if you are already in an ongoing conversation and want to continue it. Use a meeting if your request is more detailed and would be easier to discuss in real time, especially for in-depth conversations.
To help us support you faster, please include a few helpful details in your message. Let us know what you were trying to do, what happened, and what kind of help you need. If your question is related to PineGen AI usage, it also helps to share your prompt, script, or a short explanation of the result you expected.
If you are reporting a technical issue, please include the exact error message if you have it. A screenshot can also be helpful when it makes the issue easier to understand. You do not need to send a long message, but including the right details can help us guide you more clearly.
The Contact Us page is not only for problems or support requests. It is also the right place to share ideas that could help improve PineGen AI.
If you have a suggestion for a new feature, a better workflow, or feedback based on your experience building Pine Script strategies on TradingView we want to hear it. Real feedback from active traders shapes how the platform evolves, and your input genuinely matters.
You do not need coding experience or prior Pine Script knowledge to contact us. PineGen AI is built for traders at every level from those generating their first TradingView indicator using a plain-English prompt, to experienced developers refactoring complex Pine Script v6 strategies.
If you are just getting started and want to understand how PineGen AI works, whether it suits your trading workflow, or how to get better results from your first few prompts our team is happy to help. Even if you are not fully sure how to describe your question, just send us a message and we will guide you from there.
Our goal is to make PineGen AI easier to use, easier to understand, and more genuinely useful for every trader. Whether you are contacting us with a Pine Script support issue, a question about TradingView strategy generation, a billing concern, we want the process to feel simple and straightforward.
Send us a message and our team will get back to you as soon as possible.